Posted: February 17th, 2022
OPERATION MANAGEMENT
OPERATION MANAGEMENT
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Table of Contents
Answer 1
Introduction
The techniques which will help to do the inventory management properly in a retail store of the FMCG sector can be very effective. The managers of the inventory areas need to know that it will be not run smoothly to manage the operations of an inventory facility. But they are applying some of the techniques which will be adequate to address the warehouse facility for the FMCG industry. There are many things that the manager of these inventory facilities needs to be aware of, and they also need to develop those techniques of managing the warehouse from time to time. The things that are required to keep in mind are to ensure the flow of products coming in and going out from the warehouse facility; the manager also needs to know the overall layout of the building where the products are stored.
Concept and analysis
Various ways can be implemented by the store manager to handle the whole structure of the inventory management system of the industry. The best practices will be further discussed here and the techniques which will be helpful by implementing in the area of the inventory management system. The method where treating the cycle counting as a quality assurance test can be beneficial for the inventory store manager. Ensuring the records of the inventory store can be very helpful for the managers, and it is also essential for tracking the transactions that are happening in the inventory facility. The cycle count will play an important for managing the details of every product kept in the inventory system management, and the manager will also get the idea of every product in the inventory system. The cycle count will also identify the problems that will arise in the inventory tracking process, and if the transactions are done manually by the inventory staff, then also this technique will be helpful to track down the transaction quickly.
The other techniques which will be used by the inventory management system are to investigate the discrepancy that is happening in the inventory and find the error in the whole inventory management system also. This technique will first check the computation error taking place in the inventory management of the industry, and then it will make sure that the products are not mistaken with the other type of products or similar kinds of products of the industry. It will also conduct the cycle count of the inventory, and then it will reconfirm the products kept in the list. It will also show the idea of checking the misplaced products in the time of packaging the products and the products that have been lost with the concept of similarity between the products. Every product has a unit of measurement in it, and it is required to be checked whether the unit of measure is consistent or not. Lastly, it will also help to limit the outstanding products of the inventory which are not yet packed or delivered from the inventory management. After all, these are done by applying this technique; then, there will be no discrepancy left by the inventory system. Through this type of technique, the inventory management can identify the space where these types of issues are taking place and can quickly solve that area of problems with the help of the whole management system of the inventory.
Making some changes in the procedures of the inventory management system can also help to remove the hurdles happening in inventory management. Some of the changes like minimizing the steps that are taking place in the inventory process of the products. The operation will then take place quickly, and there will be no obstacle in the way of processing the products. The use of a proper transportation system in the inventory management sector will help to flow the products more efficiently and more effectively in the warehouse facilities of the FMCG industry. There is some kind of technologies that will also help the storage facility of the inventory management, and technologies like ERP and WMS is essential for managing the inventory management system. This technology will help the inventory facility to manage the storage and also help in regarding the storage solutions.
Figure 1- inventory management system
Conclusion
Here it can be concluded that inventory management is critical, and the techniques which are implemented are required to help the whole management system of the inventory in order to manage the details of the products. Every transaction of the products is required to be kept, and they are also needed to be checked in a proper cycleway. Providing the perfect process for handling inventory management will help the command to run smoothly and also meet the goals that are given by the organization. These techniques will also reduce the cash flow turnover issues of the organization.
Answer 2
Introduction
The whole process of making the layout of any type of plant requires a concept in operation management, and there are some objectives also which will be maintained by the regime while implementing the form of the particular plant. Here the layout for banking branch operations has been discussed in the next part of the answer, and where it can be improved is also explained. There are various types of plant layouts that can be implemented by the operation management in order to make the branch banking operation more attractive for the customers. In this advanced technology world, there is more a number of ways that can be implemented digitally and which are quickly adopted by people nowadays. People will also be attracted to digital systems, which will do their work in a short time period, and they will not be any hassle for a minor career in banking.
Concept and analysis
The techniques of making a perfect plant layout for a banking branch operation management will be discussed here. The methods will include improving the customer services given by the banking sector and making this a touchstone of branch banking operations. There should be a list of customer experience reviews which will be kept in front of the branch where people can see it at first. The focus should be on attracting the people by giving them the idea of arriving at the ranch and taking the best service from them in order to make some investment also. The customers of a bank will have a conversation with the representative in person rather than they do it over the phone as in person the discussion will take more clearly, and it will be resolved over the only. But the conversation which took place over the phone will take time to resolve their issues, and the representatives of the bank will not do it properly. The branch employees will always be ready to provide a better experience to the customers so that their branch will earn more revenue.
There are many customers who are visiting the branch and get some resolve solutions of their issues. The branch executives should provide an assurance to their customers that the problem that they are facing will be resolved and that may not take place further. The branch banking operations should also support the customer experience, and through the operation management of the bank, it will make sure that the customer service that has been provided by the executives is customer experience orientation. The branch operation management should also focus on the technologies that are used by the executives of the bank and also the processes and the procedures that have been made via the technologies. Everything that is required to provide customer services should be based on delivering seamless services experiences to the customers of the branch. The technologies will also help to have access to the information of the customers, and the operations system is also synced to manage the details of the customers. The services which will be delivered by the executives of the branch banking should have the ability to solve any problems that are facing the customers, and the executives should know the details of the customers at first.
Other techniques which will help to provide a good quality layout plan for the operation management for a bank branch can have the power to work with a single provider for all of the components in the area. If there are several existing vendors for purchasing the products and services, then there will be problems taking place in order to provide services to the customers. The services which will take place during this operating system will not be maintained, and also, it will not be performed in the same way between the different companies. By dealing with one vendor who has pared down the list of other vendors, the technologies are also practiced in a seamless manner. It will also keep the balance between the vendors and the operations of everything that are required to do so, and it will also help to keep the process running smoothly.
Figure 2- branch banking operation layout
Conclusion
Here it can be concluded that the operation management system plays a vital role in keeping the business of the bank branch, and it also helps to attract more customers into the unit. The operation management system will guide the executives of the bank to provide the best quality customer service experience. These techniques are best in improving the branch operation management system effectively, and it will also give the customers to experience a better experience in taking the services of the bank. Designing a proper layout design for branch banking is essential to provide better customer services.
Answer 3
3(a)
Introduction
In a system of operation management, quality stands for various processes related to the betterment of products and services and the production process. Quality in the operations is very much for the proper growth and stability of a business or commerce among all its suppliers, workers, employees, and another sort of stakeholders and shareholders of a company.
Concept and analysis
The quality is based on various dimensions. Generally, the range of quality is measured through eight types of sizes like the performance of the organization and its related employees and HR, the various features of the operations, and its conformance. The quality is also measured through the dependability or reliability of people on a particular organization and its products and services. It also depends on durability and aesthetics and perceptible of the term quality.
There is a need for proper quality management to establish the various scopes related to the quality assurance of a product and service. There should be an implementation of multiple policies associated with the different areas of the procedure, and there should also be a creation and implementation of proper planning of quality. Quality control and quality assurance are also two main factors that affect the quality measurement of an organization.
The quality’s best measurement can be done through the performance—the performance with regards to the employees and workers and another department of the organization. The product and work quality can also be measured through ist authenticity. Quality measurement can also be defined through the worker’s capability of making the best range of products and services. In a procedure of quality maintenance, the SOP or the standard operating system has been implemented to carry out various production-related routines. The assurance of the quality of a particular product and service needs to go through all specific quality check methods.
The various dimensions related to quality can be verified through the ratings of post-service works. Many of the surveys were conducted for follow-ups in the production process. There will also be various assessments related to the types of equipment and technology used to maintain the range of quality.
Conclusion
Currently, many online surveys have been conducted to measure the quality of operation management. The CES, or the scoring of customers’ efforts, is also important in managing the production and product quality. It will also be defined through a good relationship with the customers with a company based on better quality assurance of the operations regarding their all services.
3(b)
Introduction
The quantity of economic order is used to determine the quality of order. It should be purchased to reduce various costs, such as inventory costs. This type of quantity is used to reduce the company’s holding costs and deficit costs. This helps in reducing the number of different orders and further reducing the cost.
Concept and analysis
This is a critical method for the company. It works in the form of a formula. It is mainly applied at any moment so that its demand can be fixed over different times. It helps to stabilize the holding cost and other expenses of the company. This means that the need for the product is always constant as the company progresses.
The primary purpose of such a formula is to identify any order in different products units. If the company buys the team in any way, its cost can be reduced through this. This also helps in reducing the cost of distribution to different companies. The order interval between layers of other products is determined by this formula. This can be determined by the procedures of high-cost corporations through large supply chains. It is commonly used to streamline the company’s money flow. With this formula, companies can keep a balance of their money. This inventory order quantity formula becomes more critical for many companies than anything else. A company wants to better meet the needs of its customers. They can satisfy such needs through this economic order quantity formula. This formula makes it easier to invest for another purpose if the inventory level can be reduced. Then any company can invest in business ventures. This economic order quantity formula enables a company to determine the points of its inventory. Using this economic order quantity formula can trigger the need to order when this level goes down. This formula determines the order interval between layers of different products. It is mainly applied at any moment to fix its demand over other times. It resets the point and avoids it if the business inventory runs out. Thus it can meet the needs of customers.
Conclusion
The company does not have any new inventory to meet this order if it runs out of revenue. If a company has an inventory deficit, it is likely to lose customers or receive an order In the future. The company should keep the value close to 28. So they can meet the demand of customers.
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